Uttar Pradesh Online Complaint Portal – UP Jansunwai Portal

Track Application Status & Send Reminder on UP Jansunwai Portal

If you have any complaint about the Uttar Pradesh administration or anything about anything in general, you can now file your complaint on the UP Jansunwai portal. Today under this article, we will share with you all the details about UP Janasunwai Portal. We will provide you all the important information about the portal. We will also provide a step-by-step guide through which you can submit your complaint on this portal. Now we will provide you a step-by-step guide to track the status of your complaint online.

IGRS UP Online Complaint Portal

IGRS i.e. Unified Grievance Redressal System, is an integrated system for redressal of grievances of the citizens of the state of Uttar Pradesh. Through this portal, residents of the state of Uttar Pradesh can lodge complaints through online mode and get answers very easily through one of the officials of the Uttar Pradesh government. This portal has been implemented so that there is transparency and a conducive environment between the citizens of the state of Uttar Pradesh and the concerned government authorities.

IGRS UP Online Complaint Portal Highlights

Portal Name Jansuwai IGRS
Launched Date 2016
Launched By UP Government
Objective To create transparency in filling complaints
Official Website http://jansunwai.up.nic.in

Benefits of UP Jansunwai Portal

The UP Janasunwai portal has many benefits and the main benefit in terms of filing complaints is transparency. The process of filing a complaint is a very simple but elaborate process. You can file your complaint in seconds and thus your complaint will be verified and your complaint will be processed. There will be a very transparent and very helpful plus informative way to file a complaint and process your complaint, you can also track the live status of your complaint.

Complaint filing process UP Jansunwai Portal

To register your complaint under UP Jansunwai portal, you have to follow the simple steps given below: –

  • Visit the official website of UP IGRS
  • When you land on the webpage, click on the “File a Complaint” link.
  • A disclaimer box will appear for online citizens.
  • Read all the points mentioned in it carefully.
  • Click on the “submit” button.
  • A registration form will be displayed on the screen.
  • Enter some basic details like-
    • mobile number
    • E mail ID
  • Click on “Submit and generate OTP” option.
  • A one-time password (OTP) will be sent to you.
  • Enter OTP in the space provided.
  • Finally, a complaint form will appear.
  • Fill all the details carefully.
  • Click on the “Context Safe” option.
  • Reference No. / Complaint no. Applicants will be sent to their registered mobile or email number.
  • You can use it. For further references such as tracking the status of the complaint.

Tracking Complaint Status UP Jansunwai Portal

Once you have successfully submitted your complaint, the next step to implement is to check the status of your complaint. To check the status of your complaint, you can follow these steps given below: –

  • Go to the official website of the portal.
  • On the homepage, click on the “Track Complaint” option.
  • Enter all the required details like-
    • Complaint No.
    • mobile no.
    • Email ID etc.
  • Click the “Submit” button.
  • The status of the application will be displayed on your screen.

How to send a reminder in public hearing

  • If the complaint lodged by the concerned department is not redressed in time, you can send a reminder to the Chief Minister.
  • For this you will first have to click on the “Send reminder” link available on the official website.
  • After this, you can send a reminder by entering the required information (complaint registration number).

An app for UP Jansunwai portal

To make it easier for the people of the state of Uttar Pradesh to register their complaints, the UP government officials have also given the UP Jansunwai IGRS complaint application. You can download the app from the Play Store. The app is available to all Android users in the state of Uttar Pradesh. Also, the link to download the app for officers and citizens is given below. There are a total of two apps that have been developed specifically for citizens and offices.

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